Frequently Asked Questions

Please read our FAQ before sending us a message.

When will I receive my items?

All items are produced and shipped from our facility within 2-4 business days (Not including the shipping time) from the time of purchase. Standard shipping times then apply. Click the tracking information located in your confirmation email to view your shipping details and lead time. Deliveries may take longer for international orders due to customs regulations within your country. Please contact us (link) if your order hasn’t arrived within the expected lead time.

How long will delivery take?

On average, merchandise is produced and shipped from our facility 2-3 business days after purchase. Standard shipping/transit times apply (1-7 days for domestic and 4-20 days for international).

I just noticed that I chose the wrong item by mistake, can you swap my product?

Please contact us with the pictures of your item(s). We will check and take further actions.

Change the size or color?

You can change the size and/or color of the products in your order when a countdown is still active and has not gone into production. Send us an email with your order number and desired changes, and we’ll edit the order for you. Unfortunately, we cannot modify orders once they have gone into production. Please refer to our return policy for information regarding returns and refunds. You can expect your merchandise to arrive within 10 days after the countdown ends. Please allow up to 2 weeks for delivery for orders shipped to Alaska and Hawaii.

Can I cancel my order?

We can only process cancellations for active campaigns. Simply contact us with your order details and we’ll issue you a full refund. We are unable to cancel orders once an offer has closed and the printing process has commenced.

Please refer to our return policy for information regarding returns and refunds.

Send us an email

Email Support :

Call: 1-844-874-8623  Call: 1-888-621-5019
Monday – Friday
8am – 6:30pm EST